Privacy is paramount.

Our commitment to protect your personal data with transparency and integrity.

Tikitrade is an online business structured as an LLC, offering technical trading indicators, education and other products and services. You can reach us for any queries or concerns not covered in our policy via our contact form.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, we advise against uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Payment Information

As we sell membership plans, we process payment information using a third-party service. We do not store your credit card information on our servers.

Personal Data

We collect personal data from users such as name, email address, personal account preferences, and transactional data, like purchase information. This data helps us improve our services and communicate effectively with our users.

If you choose to use our contact form, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

We also collect technical data, like user interactions with the site and cookies, to improve user experience and monitor website performance.

Data Sharing

If you request a password reset, the requesting IP address will be included in the reset email for your security. Visitor comments may be checked through an automated spam detection service. Other than this, we do not share, sell, or disclose your data with any other entities unless required by law or as necessary for the provision of our services.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Requests

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security

Your security is important to us. We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Data Breach

In the event of a data breach, we have procedures in place to keep your data safe, notify the affected individuals, and comply with any necessary regulatory authorities.

Analytics

We use Google Analytics to collect data about how users interact with our site. This information helps us understand user behavior, improve our services, and enhance user experience. Google Analytics records data like your geographical location, device, internet browser, and operating system; however, none of this information personally identifies you to us.

Google Analytics also records your computer’s IP address which could be used to personally identify you, but Google does not grant us access to this information. We consider Google to be a third-party data processor.

If you wish to opt-out of Google Analytics, you can install Google’s opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Privacy

Our services are not designed for and do not intentionally target or solicit to individuals under the age of 18. We do not knowingly collect information from such individuals.

Privacy Policy Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will notify you through an email notification.

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